What you'll accomplish
By the end of this guide, you'll have Otter.ai set up on your phone so that your pre-shift driver briefings are automatically transcribed and summarized — giving you a written record of what was communicated each morning without any extra work. No more drivers saying "I didn't hear about that."
What you'll need
- A smartphone (iPhone or Android)
- The Otter.ai app (free to download)
- Time needed: 20 minutes to set up; automatic every morning after that
- Cost: Free for up to 300 minutes/month. Most supervisors won't exceed this. Pro plan is $16.99/month if you need more.
How-To Guide: Transcribe Your Driver Briefings Automatically
Step 1: Download Otter.ai
Open the App Store (iPhone) or Google Play Store (Android) and search "Otter.ai." Download the free app and create a free account using your email address.
What you should see: The Otter.ai home screen showing recent conversations (empty at first). Troubleshooting: If the app asks for microphone permission, tap "Allow" — this is required for transcription.